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Ebook The handbook of conflict resolution: Theory and practice (Second Edition) - Morton Deutsch
Ebook "The handbook of conflict resolution: Theory and practice (Second Edition) provides a theoretical foundation that illuminates the fundamental social psychological processes involved in understanding and managing conflict at all levels - interpersonal, intergroup, organizational, and international. The handbook covers a variety of topics including information on cooperation and competition, justice, developing and repairing trust,...
959 p fbu 02/02/2024 25 0
Từ khóa: The handbook of conflict resolution, Conflict resolution, Conflict management, Social psychology research, Individual implicit theory, Ethical conflict
Ebook Services marketing: Concepts, strategies, and case (4th edition): Part 1
Ebook Services marketing: Concepts, strategies, and case help students examine the use of services marketing as a competitive tool from a uniquely broad perspective with hoffman/bateson's services marketing: concepts, strategies, and cases, 5e. the book explores services marketing not only as an essential focus for service firms, but also as a competitive advantage for companies that market tangible products.
214 p fbu 24/08/2023 24 0
Từ khóa: Services marketing, The service delivery, Developing the service communication strategy, Managing service employees, Managing service consumers, Ethical considerations
Lecture Management: A Pacific rim focus - Chapter 4: Social responsibility and ethics in management
Chapter 4 - Social responsibility and ethics in management. The following are the main points from chapter 4: Discuss how the nature of management jobs creates the possibility for ethical abuses, describe what influences ethical decision-making, explain what practical steps managers can take to improve ethical decision-making, explain for what organizations are socially responsible,...
21 p fbu 18/04/2016 172 3
Từ khóa: Strategic organisation structure, Managerial decision making, Lecture Management, Human resource management, Operations Management, Ethical manager
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